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Privacy Policy

Last Updated: 5.03.2025

Farol is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Personal Details: Name, email address, phone number, billing/shipping address.
  • Payment Information: Payment details are processed securely via Stripe, TWINT, Visa, Mastercard, and American Express. We do not store credit card information.
  • Order Information: Purchase history and transaction details.
  • Website Usage Data: IP address, browser type, device information, and interactions with our website.
  • Marketing Preferences: Your subscription status for emails or newsletters.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases, updates, or customer service inquiries.
  • Improve our website, services, and customer experience.
  • Prevent fraudulent activities and enhance security.
  • Send promotional emails (if you have opted in).

3. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment Processors: Stripe, TWINT, and other payment providers to securely process payments.
  • Shipping Carriers: To fulfill and deliver your orders.
  • Third-Party Service Providers: Analytics tools and marketing platforms that help improve our services.
  • Legal Authorities: When required by law or to protect our business against fraud or security threats.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These help us:

  • Remember your preferences (e.g., currency selection).
  • Analyze website traffic and improve performance.
  • Deliver relevant advertisements.

You can control cookie settings via your browser.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Request a copy of the personal data we hold about you.
  • Restrict or object to data processing.

To exercise these rights, contact us at [your email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes implies acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@farolatelier.com.

Thank you for trusting Farol!

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